Designing a Large Language Model Architecture for Shared Decision Making and Informed Intentions

NCT07827924 — Not applicable, Not yet recruiting, 330 participants, Harding Center for Risk Literacy

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DEONCAi 3-1: Can Large Language Models Support Shared Decision-Making and Informed Intentions in the Field: An Online Experiment Comparing Them to a Standard Model and to an Evidence-Based Decision Aid

RegistryNCT07827924, acronym DEONCAI3-1
StatusNot yet recruiting
PhaseNot applicable
Study typeInterventional; randomized, parallel, masking: none, health services research
Enrollment330 (Estimated)
SponsorHarding Center for Risk Literacy (Other)
ConditionsShared Decision Making, Health Literacy, Patient Participation, Artificial Intelligence
InterventionsAgentic LLM Chatbot, Usual Care LLM Chatbot, IQWiG Standard Brochure (Behavioral)
Datesstart 2026-09-15 (estimated), primary completion 2026-09-30 (estimated), completion 2026-09-30 (estimated), first posted 2026-09-18, last updated 2026-09-23

Related Papers Related Patents Related Grants Related Experts
All trials for Shared Decision Making All trials for Health Literacy All trials of Agentic LLM Chatbot All trials of Usual Care LLM Chatbot

-Summary

This study investigates a novel, agentic Large Language Model (LLM) architecture designed to facilitate Shared Decision-Making (SDM) in healthcare. While patients increasingly use standard LLMs for health information, these models often struggle with multi-turn conversations and fail to adapt to varying reading levels, disadvantaging vulnerable groups. By utilizing an agentic state-machine, this project aims to overcome common LLM deficits-such as context loss and uncritical agreement-to ensure clinically accurate, participatory patient conversations. The study evaluates whether this architecture improves informed decision-making compared to standard LLMs, particularly for patients with low health literacy.

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+Detailed description

Background \& Current State of Research Shared Decision-Making is widely recognized as the gold standard of patient-centered care. However, its successful implementation in clinical practice is frequently hindered by systemic time and budget constraints. Consequently, patients are increasingly turning to Large Language Models to independently access health information and navigate their medical options.

The Problem: Limitations of Standard LLMs Recent studies indicate that using standard LLMs can digitally reproduce existing health inequalities and participation gaps. These models struggle to adapt to different reading levels without a significant loss in quality. While highly developed prompting techniques can enhance clinical accuracy, the results remain highly variable depending on the specific model and technique used.

A central deficit becomes apparent in multi-turn interactions, which are essential for a natural SDM workflow. In these prolonged conversations, standard LLMs tend to exhibit "context rot," leading to a sharp decline in accuracy as the dialogue progresses. This issue is further exacerbated by model sycophancy (an uncritical tendency to agree with the user) and completion eagerness (a tendency to prematurely conclude the conversation). Because current LLMs often fail to meet evidence-based reporting standards and lack systematic validation of user comprehension, the burden of fact-checking remains entirely on the user. This dynamic significantly disadvantages vulnerable groups, particularly those with lower health literacy.

Project Objectives and Research Questions

This project proposes a technical and clinical solution to these challenges through the following core research questions:

Technical-Conceptual Framework: How can we develop a transparent and replicable workflow that formalizes the SDM process through an agentic state-machine, thereby eliminating structural deficits of LLMs (e.g., context rot and sycophancy) in prolonged interactions?

Clinical Evaluation (Primary Objective): Does this newly developed agentic LLM architecture achieve higher scores in participatory conversation management and demonstrate a significantly greater objective increase in informed decision-making among users during multi-turn interactions, compared to a standard baseline LLM?

Health Equity (Secondary Objective): To what extent can this agentic LLM architecture guarantee effective participatory conversation management for vulnerable patient groups with low health literacy?

+Arms and interventions

ArmTypeInterventionsDescription
Shared Decision Making ChatbotExperimentalBehavioral: Agentic LLM ChatbotParticipants will engage in a multi-turn, AI-assisted consultation about mammography screening. They will interact with a newly developed agentic Large Language Model architecture that uses an integrated state-machine designed to actively guide the Shared Decision-Making process, adapt to the user's reading level, and prevent context loss.
Standard ChatbotActive comparatorBehavioral: Usual Care LLM ChatbotParticipants will engage in a conversation about mammography screening using a standard, usual care Large Language Model (Mistral Large). This model represents the current consumer standard for AI health queries and lacks the specialized agentic state-machine and SDM workflow guidance.
Information brochureActive comparatorBehavioral: IQWiG Standard BrochureParticipants will receive and read the standard informational patient brochure on mammography screening published by the German Institute for Quality and Efficiency in Health Care (IQWiG). This represents the current standard of care for patient information.
  • Agentic LLM Chatbot (Behavioral): An interactive AI chatbot built with an agentic state-machine architecture designed to systematically guide users through the Shared Decision-Making process regarding mammography screening, with built-in ethical guardrails to prevent hallucination and sycophancy.
  • Usual Care LLM Chatbot (Behavioral): An unmodified, standard generative Large Language Model chatbot acting as a baseline control, used by participants to discuss mammography screening.
  • IQWiG Standard Brochure (Behavioral): The standard digital informational brochure on mammography screening provided by the german Institute for Quality and Efficiency in Health Care (IQWiG), used as a usual care baseline for patient education.

+Outcome measures

Primary outcomes

  • Patient-Reported Quality of Shared Decision-Making [Day 1]: Assessed using the 9-item Shared Decision Making Questionnaire (SDM-Q-9). This validated instrument measures the patient's perceived involvement in the medical decision-making process. The questionnaire consists of 9 items, each rated on a 6-point scale ranging from 0 ("completely disagree") to 5 ("completely agree"). The raw scores are summed and multiplied by 20/9 to yield a total score ranging from 0 to 100. Higher scores indicate a higher perceived quality and greater patient involvement in shared decision-making.

Secondary outcomes

  • Multidimensional Informed Decision-Making [Day 1]: Based on Marteau's conceptualization of informed decision-making. An informed decision is achieved when a participant has sufficient objective knowledge about mammography screening and their behavioral intention (to screen or not to screen) is congruent with their personal attitudes toward the screening. This is calculated as a composite measure integrating an objective knowledge test, an attitude assessment, and a screening intention question. Higher objective knowledge scores and higher attitude-intention congruence indicate a better-informed decision.
  • Subjective Decisional Conflict [Day 1]: Assessed using a standardized Decisional Conflict Scale. This measures the participant's perceived uncertainty in choosing a screening option, their clarity of personal values, and their feeling of being supported in decision-making. Scores are transformed to a 0 to 100 scale. Lower scores indicate less decisional conflict and greater decision certainty.
  • Medical Accuracy and Safety of Generated Information [Day 1]: A quantitative and qualitative assessment of the medical accuracy of the AI-generated texts. This is operationalized by counting the frequency (number of occurrences) and categorizing the severity of deviations from established medical evidence (i.e., misinformation or "hallucinations"). These deviations are identified via an integrated ethics module and/or expert review. Lower frequencies and lower severity ratings indicate higher medical accuracy.

+Eligibility

Sex: Female, ages: 40 Years to 70 Years, accepts healthy volunteers

Inclusion Criteria:

* Biological sex: Female.
* Age: 40 to 70 years old.
* Country of residence: United States (US) or United Kingdom (UK).
* Language: Native English speaker (English as first language).
* Registered and verified user on the academic research platform Prolific.
* Able to read, understand, and provide informed consent digitally.

Exclusion Criteria:

* Individuals who do not meet the automated pre-screening criteria on the Prolific platform.
* Inability to use or access a computer, smartphone, or internet browser required to complete the digital study.

Note: Quotas will be enforced during recruitment to ensure a 50/50 stratified split between participants with and without university entrance qualifications to guarantee variance in educational backgrounds. Once a quota is filled, further participants matching that educational profile will be excluded.

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+Publications

  • Rebitschek FG, Carella A, Kohlrausch-Pazin S, Zitzmann M, Steckelberg A, Wilhelm C. Evaluating evidence-based health information from generative AI using a cross-sectional study with laypeople seeking screening information. NPJ Digit Med. 2025 Jun 9;8(1):343. doi: 10.1038/s41746-025-01752-6. PMID 40490558
  • Mendel T, Singh N, Mann DM, Wiesenfeld B, Nov O. Laypeople's Use of and Attitudes Toward Large Language Models and Search Engines for Health Queries: Survey Study. J Med Internet Res. 2025 Feb 13;27:e64290. doi: 10.2196/64290. PMID 39946180
  • Laban, P., Hayashi, H., Zhou, Y., & Neville, J. (2025). Llms get lost in multi-turn conversation. arXiv preprint arXiv:2505.06120.
  • Krenn C, Loder C, Berger N, Jeitler K, Semlitsch T, Siebenhofer A, Wilfling D. Automated Approaches of Text Simplification of Patient Education Materials: Scoping Review. J Med Internet Res. 2026 May 7;28:e88365. doi: 10.2196/88365. PMID 42097602
  • Keij SM, Branda ME, Montori VM, Brito JP, Kunneman M, Pieterse AH. Patient Characteristics and the Extent to Which Clinicians Involve Patients in Decision Making: Secondary Analyses of Pooled Data. Med Decis Making. 2024 Apr;44(3):346-356. doi: 10.1177/0272989X241231721. Epub 2024 Mar 4. PMID 38563311

+Investigators