Generative AI Plan for Care Lab Study

NCT07552311 — Not applicable, Recruiting, 40000 participants, Fitbit LLC

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Generative AI Pre-visit Lab Study

Registry	NCT07552311
Status	Recruiting
Phase	Not applicable
Study type	Interventional; randomized, parallel, masking: none, other
Enrollment	40000 (Estimated)
Sponsor	Fitbit LLC (Industry); collaborators: Google LLC.
Conditions	Primary Health Care
Interventions	Fitbit Plan for Care Lab, Baseline Model (Other)
Dates	start 2025-11-21, primary completion 2026-11-30 (estimated), completion 2026-12-31 (estimated), first posted 2026-04-27, last updated 2026-04-27
Locations	1 site in United States

-Summary

This is an experimental study to observe participants' interactions with the Pre-visit Lab, and the output of various generative AI models that support consumer symptom queries and provide the user with information about possible urgency, potential causes or diagnoses based on the symptoms they disclose, and a summary of information to bring to a health care visit if planned.

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+Arms and interventions

Arm	Type	Interventions	Description
Arm A - Baseline	Active comparator	Other: Baseline Model	Baseline Urgency and Baseline Pre-visit Model
Arm B - Urgency and Pre-visit Model 1	Experimental	Other: Fitbit Plan for Care Lab	Urgency and Pre-visit Model 1
Arm C - Urgency and Pre-visit Model 2	Experimental	Other: Fitbit Plan for Care Lab	Urgency and Pre-visit Model 2

Fitbit Plan for Care Lab (Other): A user informational tool using generative AI models
Baseline Model (Other): Plan for Care baseline model

+Outcome measures

Primary outcomes

Participant Self-Reported assessment [Day 1]: Determine participants' self-reported assessment of the pre-visit experience, such as satisfaction on a likert scale

+Eligibility

Sex: All, ages: 18 Years to any, accepts healthy volunteers

Inclusion Criteria:

1. Age of majority: are of legal adult age (18 or older in most US states; 19 or older in Nebraska \& Alabama, or 21 or older in Mississippi)
2. Resides in the United States
3. Fitbit mobile user using their Google accounts on an Android smartphone
4. Able to read, write and willing to consent in English

Exclusion Criteria:

1. Enrollment using a corporate google.com account
2. Have a condition or circumstance that the investigator determines as inappropriate for participation.
3. Have a chief complaint or symptoms that are potentially related to mental health disorders, sexually transmitted diseases or infections, or pregnancy.

+Locations (1)

Facility	City	Country	Status
Google LLC	Mountain View, California	United States	Recruiting